Privacy Policy

Privacy Policy

Last Updated: May 2025

Eterna Accountants and Business Advisory Ltd. ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

1. Information We Collect

We may collect and process the following types of personal data:

• Identity Data (e.g., name, company name)

• Contact Data (e.g., email address, phone number, postal address)

• Technical Data (e.g., IP address, browser type, device information)

• Usage Data (e.g., information about how you use our website and client portal)

• Marketing and Communications Data (e.g., your communication preferences)

2. How We Use Your Personal Data

• We will only use your personal data where we have a lawful basis to do so, including:

• To provide our services and respond to your inquiries

• To comply with legal obligations

• To improve our website, client portal, and services

• To send you marketing communications (where you have consented to this)

3. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes data stored within our client portal.

4. Your Data Rights

Under the GDPR, you have the right to access, correct, delete, restrict processing, and request data portability. You also have the right to withdraw consent at any time.

5. Third-Party Sharing

We do not sell your personal data. However, we may share your data with trusted service providers, legal authorities, or business partners where necessary for our operations or as required by law.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

7. Client Portal

If you register for our client portal, we may collect basic account details, such as your name, email address, and login credentials. We use industry-standard encryption to protect your data within the portal.

8. Contact Us

For any privacy-related inquiries, please contact us at: 

Email:info@eternaaccounts.co.uk 

Phone: 07351 228 735 

Address: High Street, Penistone, Sheffield, S36

9. Updates to this Policy

We may update this policy from time to time. Please check this page regularly for any changes.